Shipment Policy
Effective Date: January 9, 2025
This Shipment Policy outlines the terms and conditions related to the shipping and delivery of products purchased from Hopitopin, accessible through our website https://hopitopin.com. By placing an order with us, you agree to the following shipping terms.
1. Order Processing Time
Processing Period: Orders are typically processed within 1-3 business days after payment is successfully received. Processing time may vary depending on order volume and product availability.
Custom Orders: Custom or personalized orders may require additional processing time. You will be informed of any specific timeframes during the ordering process.
Business Days: Our business days are Monday to Friday, excluding national holidays in the United States.
2. Shipping Options and Costs
Shipping Methods: We offer various shipping options depending on your location and delivery requirements, including standard shipping, expedited shipping, and possibly other methods.
Shipping Costs: Shipping costs are calculated based on several factors, including your location, the weight and dimensions of the package, and your chosen shipping method.
Transparent Pricing: The applicable shipping costs will be displayed at checkout before you finalize your order.
3. Shipping Destinations
Domestic Shipping: We ship to all locations within the United States.
International Shipping: We may offer international shipping to select countries. If international shipping is available, it will be displayed at checkout.
Customs and Duties: For international orders, customers are responsible for any import taxes, customs duties, or fees imposed by the destination country. These charges are not included in our shipping costs, and we do not control them. Please check with your local customs authorities for more information on these potential costs.
4. Delivery Times
Estimated Delivery: Estimated delivery times depend on the shipping method you choose and your location. These delivery times are estimates and are not guaranteed.
Factors Affecting Delivery: Delivery times may be affected by weather conditions, courier processing times, holidays, and other factors beyond our control.
Tracking Information: Once your order is shipped, you will receive a tracking number via email that allows you to monitor the delivery progress of your order.
5. Shipping Address
Accuracy: It is your responsibility to provide an accurate and complete shipping address at the time of purchase. We are not responsible for delays or non-delivery due to incorrect shipping addresses.
Address Changes: If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee changes after the order has been processed.
6. Packaging
Secure Packaging: We take great care to ensure that your artwork is securely packaged to prevent damage during transit. We use appropriate materials for protecting your purchase, which may include bubble wrap, cardboard, and other protective measures.
Packaging Variations: We may use different packaging materials depending on the size and type of the artwork.
7. Lost or Damaged Shipments
Lost Packages: If your package is lost in transit, please contact us as soon as possible. We will initiate an investigation with the shipping carrier.
Damaged Packages: If your artwork arrives damaged, please notify us immediately with photographic evidence within 7 days of receipt. We will arrange for a replacement or a refund, as applicable.
8. Shipping Restrictions
Certain Items: There may be shipping restrictions on certain products due to their nature or specific regulations. We will inform you of these restrictions before you place an order.
P.O. Boxes: We may not ship to P.O. boxes. Please provide a valid physical shipping address.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Hopitopin
2478 Cassidy Rd
Thomasville, GA
(229) 226-2034
info@hopitopin.com
https://hopitopin.com